Internet Marketing and SEO not included

Feature

Monthly
Hours

Update 

Troubleshooting 

Regular Maintenance 

Ongoing compliance

Newsletter Signup

Backups

24/7/365 site monitoring

Rock Solid Security

Basic

$1548 
Per Year

1 Hour per month 

 

We will take care of all your website changes, updates and edits for you.

We will typically handle any troubleshooting issue for you.

Your website will need maintenance to make sure it’s speedy, optimized and working properly.

will make sure that your website is compliant with Google and other major search engines.

A newsletter signup box is an area or field on your website that allows customers or fans of your website to sign up for your email newsletter. 

Exclusive

$4320 
Per year

3 Hours per month

$120 Price per month

We will take care of all your website changes, updates and edits for you.

We will typically handle any troubleshooting issue for you.

Your website will need maintenance to make sure it’s speedy, optimized and working properly.

will make sure that your website is compliant with Google and other major search engines.

Same

Pro

$7200 
Per year

6 Hours per month

$100 price per month

Same

Same

Same

Same

Same

What You Get What It Means Benefit To You
Security Monitoring Your site will be scanned every 6 hours by the awesome Sucuri for malware (cleanup included). You stop worrying about your site being brought down or corrupted by malware. Your site is protected.
WordPress Core Updates WordPress core files will be updated as new versions are released. Outdated versions can be vulnerable to security exploitation. New version releases contain security patches. You are covered.
Plugin Updates We keep your plugins up to date (weekly). Only plugins in the WordPress repository that are supported by auto-updates within WordPress admin UI are included in service. Updated plugins prevent security issues, patch functional problems, and give you new features as the plugin developer releases them.
Daily Database Backup We do an off-site backup of your WordPress database (your content). 5 days are retained. If you mistakenly delete something no problem! We can restore it for you in a snap.
Monthly Full Site Backup We do an off-site backup of your complete site (all files). Your site can be safely restored in the unlikely event that something happens.
Database Optimization We optimize your database tables daily. This removes overhead (fragmentation) caused by normal activity in WordPress. You site will be faster, which means a better impression by your viewers, and a better search engine ranking.
Brute Force Attack Protection An automated attempt to log into your site and cause damage or steal data is a huge problem. We install a plugin that limits the number of login attempts to your site. If the number is exceeded, the attacker is blocked. You can sleep easy knowing that your site has an additional level of security and protection.
WordPress Video Tutorials Professionaly-produced WordPress Video tutorials from the comfort of your WordPress Dashboard. Don’t spend time reading books, or searching the internet. Learn WordPress at your own pace.
Email Support If you have an issue or question, fill out a support request. We will help. Open communication avoids miscommunication and keeps you stress free.

Hosting Terms

A website host is a company that provide space on a server for website files by providing internet connectivity to those files. Wait… what’s a server? A server is simply a special computer or computer program that’s been setup to manage access to a centralized resource or service in a network. Your website is made up of a bunch of files and code, and it needs a computer with special software to make sense of it all and present a website in the way you see it online. If you’ve ever been sent a Microsoft Word Doc, you probably realized that you typically need Microsoft Word (or another word processing program to open it. A website works in a similar way, it needs a special computer (e.g. server) to not only open it, but a website needs to live somewhere the same way a business needs to live in a building for people to visit it.

Below are some terms that are associated with companies who offer website hosting and services that you should familiarize yourself with so you understand what you’re actually getting.

“Storage

Storage allows your website to store files such as images, text, PDFs, videos, music and other files. Storage is rate or computed by sizes in terms of Megabytes, or more generally Gigabytes. A gigabyte is made up of 1000 megabytes. To give you a little context, your standard smart phone comes with about 16 GB of storage.

Bandwidth

Bandwidth is generally one of the bigger measurements used to define how much traffic or visitors a website can handle. Bandwidth is the measure of the maximum amount of data that can be sent in a given time, usually measured in seconds; in otherwords, bandwidth is the rate of the data transfer. So why is this important to you. The amount of data being sent in a given amount of time is one way hosting companies measure traffic – website visitors. The more bandwidth you have, the more website data your visitors will be able to soon. The technical term we’re referencing here is a little backward – data sent to your visitors; what this means in laymen’s terms is “visitors requesting data;” and by requesting data, we mean visiting your site.

“Uptime”

There’s that word again. It simply refers to the amount of time your website is “up” or “online.” A lot of companies like GoDaddy, HostGator and other offer “99.9% Uptime Guarantees.” It sounds nice, but it’s not typically the case with the companies we just mentioned. While we don’t want to talk negatively about other providers, we do feel it’s fair to be honest. We’ve used both services and experienced multiple instances of downtime throughout the year. Some lasted only for a minute or two while other instances lasted longer. If you’re serious about having reliable uptime, ask your hosting company if they offer any kind of “mirrored” hosting service or backup system. A “mirrored” setup typically has one server drive with the same information (or recent website information) take over as the primary drive should the regular drive fail for whatever reason (e.g. overheating, power outage, virus, etc). A mirrored hosting setup is typically more expensive, but well worth it if you’re serious about your website and it’s important to your business.

“Domain Name”

This is your online identity! It’s probably the most important asset you can have. What is it? The technical definition is “the part of a network address that identifies one or more IP addresses.” Wait, huh? Well that’s how a computer or server understands it anyways. Humans recognize them as “yourcompany.com” or “yourwebsite.org.” Rather than having people try to enter in IP address configurations to view your website, smart guys came up with “domain names.” A domain is your website address that people can type in to view your site.

Here’s the important thing with domain names – you should always buy your own domain name. Do not take a “free domain name” that companies offer or let someone like a business associate or webmaster purchase it on your behalf. You want to own your domain name so you can maintain control and access to it thereby deciding what goes on it or doesn’t. You don’t want to be stuck in a situation where you want to leave your current website company and they hassle you or try charging you an arm and a leg to buy your “free” domain name from them. Equally as bad, you know that guy who setup your website 10 years ago and bought your domain name for you? Where is he today? It’s simple – buy your own domain name. The majority range from $10-15 a year.

“SSL”

What is an SSL? SSL stands for “Secure Sockets Layer.” SSL is a security technology that’s widely use for establishing encrypted connections between a server and client. The terms “server and client” can refer to anything from a web server (website) and a browser or even a mail server (email) and a mail client (e.g. Outlook). While SSLs are not required on all websites, they are required for websites that ask people to enter sensitive information on them such as credit card info. SSL certificates can be applied for and purchased through hosting companies, registrars and other providers. They typically require a yearly or monthly fee in addition to a dedicated IP address (website host address) and some technical knowledge for installation, setup and compliance. If you want to have an an online store and avoid the requirements of an SSL, you simply need to make sure that the checkout stage where credit card information is required takes place off or away from your site. This roundabout solution is typically referred to as off-site checkout. In this scenario, which you may have personally experienced before, you’ll add items to your cart, enter your shipping details, and then be redirected to PayPal (or another processor) to enter your billing information.

“CMS (Content Management System)”

A content management system (CMS) is a computer application or piece of software that allows website publishing, edits, modification, organization, deletions, and content maintenance from a central interface. Some CMS options allow for single users while the more professional or advanced one’s allow for a collaborative environment with multiple users logged in or using it at the same time. Be sure to ask your web designer what’s involved with using the CMS and how easy it is. This is what you yourself will be using to make edits on your website.

“Platform”

A website platform is a group of technologies that is used as a base upon which other applications, processes or technologies are developed. An example of professional website platform is PHP.

Responsive Design (Mobile Design)

Responsive design is a web design approach that makes use of flexible layouts, flexible images and cascading style sheet queries. In other words, it’s a design technique that allows a website to shape-shift and adjust it’s layout and size to best fit whatever screen size is trying to view it. This results in the most optimal view of the website making it easiest to read and consume based on the user’s screen size and device. So what’s cascading style sheet queries? A cascading style sheet (known as CSS) is a Web page derived from multiple sources with a defined order of precedence where the definitions of any style element conflict. In other words, it’s the language on your site that’s responsible for the visual and stylistic appeal.

“Website Security”

It is what it sounds like. No matter how big or small your company is, you’d be surprise who’s at risk of viruses, malware, brute force attacks and other nasty internet realities. In our experience, everyone is at risk, but you’d be surprised how even some of the smallest sites with barely any presence on the web can be a target of attacks while larger one’s face relatively few. While really large sites like Sears or Target are obvious targets, small sites can be hit too even if they’re not consciously targeted by a human. Hackers create bots and use automated systems such as brute force attacks to randomly target any site that they might think is easy to penetrate. Small sites typically don’t have security measures in place like some of the biggest sites making the smaller ones fair game.